Company Portal branding and support settings enhance user experience and trust
Overview
Section titled “Overview”If the Intune Company Portal branding isn’t configured to represent your organization’s details, users can encounter a generic interface and lack direct support information. This reduces user trust, increases support overhead, and can lead to confusion or delays in resolving issues.
Customizing the Company Portal with your organization’s branding and support contact details improves user trust, streamlines support, and reinforces the legitimacy of device management communications.
Remediation
Section titled “Remediation”Configure the Intune Company Portal with your organization’s branding and support contact information to enhance user experience and reduce support overhead:
Run it
Section titled “Run it”The check runs as part of the whole assessment, with the ZeroTrustAssessment module installed:
Install-Module ZeroTrustAssessment -Scope CurrentUserConnect-MaesterInvoke-Maester -Pack ZTA -SkipBuiltInLeave out -SkipBuiltIn to run Maester’s own checks in the same run.
About this check
| Severity | Medium |
| Effort to fix | Low |
| Impact on users | Low |
| Pillar | Devices |
| Category | Tenant |
| Product | Intune |
| Feature | Tenant administration |
| Area | Devices and endpoints |
| Licence | Intune |
| Tenant | Workforce |
Product, feature, area and ATT&CK are Maester’s: the assessment does not record them, so Maester keeps them in the pack’s taxonomy.json.
A Microsoft check, part of the Zero Trust Assessment pack. Text from ZeroTrustAssessment 3.1.0, © Microsoft, MIT licence.