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Version: 3.0.0-preview

CIS.M365.6.2.3 - (L1) Ensure email from external senders is identified

Overviewโ€‹

Outlook marks messages that come from outside the organisation with an External tag.

Phishing often impersonates a colleague, with a display name that matches an internal person. A clear External tag next to the sender tells the reader that the message is from outside and gives them a prompt to be careful before clicking a link or paying an invoice.

The feature works in Outlook for Windows, Mac, on the web and on mobile. You can add trusted senders to an exception list, but the more entries it has, the fewer messages are tagged.

Remediation actionโ€‹

  1. Connect to Exchange Online with Connect-ExchangeOnline.
  2. Run Set-ExternalInOutlook -Enabled $true.
  3. Check the setting with Get-ExternalInOutlook.

Test Metadataโ€‹

FieldValue
Test IDCIS.M365.6.2.3
SeverityMedium
SuiteCIS
ProductExchange Online
FeatureOutlook
AreaEmail and collaboration protection
Resource typeTenant
User impactLow
Implementation costLow
MITRE ATT&CKT1566 Phishing
Supports benchmarkCIS Microsoft 365 Foundations Benchmark (version 7.0.0), requirement 6.2.3
Benchmark levelL1
Benchmark profilesE3 Level 1
Supports controlscis-m365:6.2.3, nist-800-53-r5:SI-8
PowerShell testTest-MtCisExternalSenderIdentification
ServicesExchangeOnline

Sourceโ€‹