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All Conditional Access policies are configured to exclude directory synchronization accounts or do not scope them

Description

  • The directory synchronization accounts are used to synchronize the on-premises directory with Entra ID.
  • These accounts should be excluded from all conditional access policies scoped to all cloud apps.
  • Entra ID Connect does not support multifactor authentication.
  • Restrict access with these accounts to trusted networks.

How to fix

Exclude service accounts like the Microsoft Entra Connect Sync Account from conditional access policies that can block access such as requiring MFA.

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